USFamily.Net Tip of the Week

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They say there is no free lunch. Most of the free Internet services have been following the dot.com boom into the sunset. The typical free internet business plan calls for force feeding each user up to $20/month of paid advertising or other activities that often result in loss of user privacy. With costs rising, adverting returns as low as $4 per user and cash reserves dwindling, most free services are calling it quits. If you know anyone using a free Internet service please refer them to USFamily.Net immediately. Thank you!

While our for profit model suffers none of the agonies of the free Internet model, we are confronted with the same cost increases as other Internet services. These include cost of advertising, line and data costs, service enhancements and cost increases along with postage, rent, and general inflationary pressures. Effective 1/15/2001 the regular subscription rate rises from 7.99 to 8.99/month. Standard, Premium, and all other plans remain unchanged. We appreciate your support and while our service could easily compete at twice the price our goal remains to be the lowest cost high quality provider in the market. We remain the fastest growing Internet provider and with your help hope be the largest local Internet provider in this market in the near future.

To give a break and lessen the impact to our loyal existing customers, rate increases to existing customers will not take effect on any renewals until March 1, 2001. Any user wishing to lock in their $7.99 rate for a longer period may upgrade to a 1 year subscription immediately and retain the $7.99 rate for an additional 6 months. The additional 6 months is billed upon upgrade. You may upgrade to a 12 month subscription at https://secure.usfamily.net/usr-demo-card.html

If you think you might have a modem problem there is no cost to try our modem replacement plan and find out.

Some people have trouble with their modems failing to connect or disconnecting randomly, especially during heavy use like a file download. This is most commonly caused by a modem in your computer that is slightly ill, has a compatibility problem of some kind, or has the wrong modem driver installed. Because we value happy customers and try to provide a service quality far beyond what the other more expensive services provide, we have developed a modem trade in program where we supply tested replacement modems far below our cost, to help you resolve this kind of issue. The most popular replacement modem is just $10.

If replacing a modem exceeds your technical ambitions call and talk to a service rep about our $25 computer drop-off program.

Because of USFamily.Net's patent pending priority system, there is never a busy signal. You should connect the 1st time every time and stay connected as long as you are working at your computer, and your priority permits. (The modems do automatically hang up if you leave your computer idle for 15 minutes. A priority interruption is uncommon and is always accompanied by email notification and logged on your account.)

If you have a great attitude and great customer service skills, please get in touch with about joining our team as a tech support or customer service representative. Just send us an email at info@usfamily.net or call Lynn at 651-697-9433.