US Family Net Help System

If you are not redirected to the help system automatically,
please click here.

Virus Scanning

Viruses, generally received by clicking on email attachments or downloading infected software, are an increasing and major problem. Everyone should avoid these activities or use up-to-date virus scan systems.
Please keep your computers scanned and free of viruses. Users with viruses actively infecting other users will be subject to temporary disabling of service until the problem is resolved. Repeated disabling for virus propagation will result in permanent termination of the account to protect others.
To be effective you must update your virus scan software daily or weekly or it will not detect the latest Viruses as they appear.
A very good online scanning tool, which our technicians like for simplicity, is at http://housecall.trendmicro.com/housecall/start_corp.asp there is both a free trial or software to purchase online with automatic updates.
Other recommended choices are http://www.pandasoftware.com/activescan/com/activescan_principal.htm (Panda)
or http://www.mcafee.com/myapps/mfs/ (McAfee FreeScan)
For current threats and removal tools click here
The most common scan systems are from Norton and McAfee.